Let's be honest. How many products have we all bought in our lifetime with the promise of total satisfaction and been disappointed? Let us assure you that we have and know you have too, many times. We don't need to try to sell you something you don't need, or for that matter even want. Our industry has changed much over the past years with little changes in what actually takes place. A man and a bucket of water can be equal to five men and machinery in this industry, just a time factor difference. The root of what we are telling you is that advances in the chemical and convenience side of commercial cleaning have changed but not the reason to clean or how it is done. The face of commercial building care has changed to who can be biggest with no focus on customer satisfaction. Thats the funny thing too because if the customer isn't happy then there is no work to be completed, so how do they grow?
Above All Janitorial is a family owned company since 2004 and we do not mass market to find new clients, unlike the franchise owned cleaning service. If you have received our marketing material, you were hand selected because we have been in your facility and feel as though we can be an asset to your company by eliminating the headache of complaining about how your facility is maintained. You may have also stumbled upon our website due to technology or you may have been referred to us by another customer of ours.
One thing we need to make crystal clear and get out of the way...
When we first started our service we were not concerned with our clients and how they take care of their facility without us being there. We had clients that cared nothing about their facility or how it was treated and relied on us to babysit all of their employees every time we were in the facility. We have even had clients blame us for the way that their employees treat the facility, and leave it to us to pick up the slack with no compensation. After a short period of time we realized that these clients were the clients that deserved the poor service and nonexistent customer care that the franchise owned cleaning service offers and we started a new kind of service. One that caters to the client that cares about their facility and who maintains their image for them. We have constructed this site to educate you about the new face of the cleaning industry and we hope that we can help you in making the right decision for your facility. We are interested in being the best, with exclusive clients, and not the biggest. Please browse our website and when you are comfortable, give us a call.
In fact the only time you should notice your janitorial service is when the invoice crosses your desk and you'll rest assured knowing you are getting exactly what you are paying for...
Above All Janitorial... "When you need a cleaning service you can forget about"
We have never lost a client due to job performance, PERIOD.
Welcome to a new era of janitorial service!
Matthew S. and Ann M. Poe - owners
Feed coming soon
We understand that every office has unique cleaning needs. Feel free to message or call us with any specifics.
Your time is valuable, and we will make sure to get back to you as soon as we can.
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1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
2. What choices are available to you regarding the use of your data.
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4. How you can correct any inaccuracies in the information.
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